Player Help

Support

Need help with a LightSpire Game Studios title? Use this page for bug reports, technical issues, feedback, and general support.

Get in Touch

Contact Support

For support, email support@lightspiregames.com

To help us respond faster, please include:

Game title
Platform
Operating system
Description of the issue
Steps to reproduce the issue, if possible
Screenshots or video, if helpful

Our Games

Supported Titles

Support for currently available LightSpire titles.

Steam Demo · In Development

Candleborne

The currently available Steam demo is an earlier top-down version of Candleborne. The full isometric game is in development, with a full release planned for 2027.

Support topics

Steam install or launch issues
Performance or frame rate issues
Controller or keyboard and mouse issues
Combat, upgrade, or boss bugs

Play the Steam Demo →

Scripture · Study · Devotional

Verse Bound

A KJV Bible study app with structured reading tools, daily devotionals, and a parchment-inspired interface.

Support topics

Installation or launch issues
Display or readability issues
Audio issues
Feedback and feature requests

Common Questions

Frequently Asked Questions

Q: My game will not launch. What should I try first?

A: Restart your computer, verify the game files through Steam, and make sure your graphics drivers and operating system are up to date.

Q: How do I report a bug?

A: Email support@lightspiregames.com with the game title, platform, a description of the problem, and steps to reproduce it if possible.

Q: Do you provide phone support?

A: No. Support is handled by email so issues can be tracked clearly.

Q: How long does a response usually take?

A: Most support requests receive a response within 3 to 5 business days.

Q: Where can I find privacy information?

A: See our Privacy Policy.